How can I help?

Something not working, or an idea for one of the apps? Send an email and tell me which app and device you're using.

Email supportsupport@alzefa.comReplies usually within a few days, in English or German.

Help for one app

Common questions

How do I get a refund?

App Store purchases are handled by Apple. Request a refund at reportaproblem.apple.com and choose the purchase.

I bought something but it's not unlocked

Open the app's settings and tap Restore Purchases, signed in with the same Apple Account you paid with.

How do I delete my data?

Each app keeps its data on your device unless its privacy policy says otherwise. The policy also explains how to reset or delete it.

Which devices are supported?

Each app's page lists the devices and iOS version it needs. The web apps work in any current browser.